Shipping policy

Shipping Policy

1. Order Processing All orders are processed within 1–3 business days (excluding weekends and public holidays). During high-volume periods, processing may take longer than usual. We cannot be held responsible for resulting delays.

2. Shipping Methods & Delivery Times We offer one shipping method, free of charge with no minimum purchase required.

France Standard delivery: 6–10 business days / Free

3. Shipping Restrictions No shipping restrictions apply.

4. Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can track your order on the carrier's website using this number.

5. Damaged or Lost Items If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include a refund or replacement.

6. Customs & Import Duties Customs or import duties may apply to international orders. These charges are the responsibility of the customer.